Bronze Support Package - 75€ per month
If you are a start-up or small business, the Bronze support package is an ideal way for you to keep on top of your website without running up spiralling agency costs, or spending valuable time yourself.
What you get:
- Same day response (*) to all enquiries (10am-6pm CET Mon-Fri)
- 60 minutes support time each month (includes making changes to your website and telephone/email support)
- Quarterly site link check
- Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company)
Silver Support Package - 150€ per month
If you need regular updates to your website text or images, and you wish to ensure that your website is working flawlessly, a Silver support package is recommended.
What you get:
- Same day response (*) to all enquiries (10am-6pm CET Mon-Fri)
- 90 minutes support time each month (includes making changes to your website and telephone/email support)
- Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
- Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company)
- Site and email hosting with SolGemini
Gold Support Package - 250€ per month
Are website issues and problems critical to your business? If so, our Gold support package is ideal for you.
What you get:
- Response (*) to all enquiries within 2 hours (10am-6pm CET Mon-Fri)
- 120 minutes support time each month (includes making changes to your website and telephone/email support)
- Monthly site health check - we check for any broken links plus test your contact forms, shopping carts and other interactive elements
- Quarterly site traffic stats and analysis (level of detail may depend on information available from your hosting company)
- Site and email hosting with SolGemini
* All prices quoted are monthly costs and exclude IVA. Response times refer to an acknowledgement of the enquiry. The time required to complete the request will depend on the nature of the request.
If you require more than 2 hours support time per month, contact us and we will be happy to provide a quote for a package that matches your needs.
If you run a small business and are looking for help without wanting to commit to a maintenance contract you may find our Pay As You Go service ideal for your needs.
